SAL aims to respond to registrations within five working days of submission. There may be times when it takes a little longer due, like the beginning of a semester or unforeseen circumstances (illness or jury duty for example).
On completion of the registration and TOL induction form, meeting with the SAL Technical Officer is the fastest way to gain access to any resources that SAL can provide you with. There are two ways to organise a meeting, as you will recall from the registration form:
Provide your preferred days (am and pm) and be sent an email with three meeting time options.
At our first meeting, for which you do not need to make any special preparations, we will talk about the geospatial needs of your project. The aim is to work out how SAL can best support your research. Depending on you and your project, these meetings can take between 20 – 45 minutes on average.
From here, you and the SAL Tech Officer keep in touch as necessary. Each project is unique so there is no “normal” from this point on!
Some things to note when working with SAL:
You can contact SAL Staff for technical assistance using email, or by stopping by on of the Tech Staff Offices.
If you use email to contact us, please
send it from your UOW email account
ensure your uow email account is forwarded on to whichever email address you prefer to use.
Some resources cannot be sent to non-uow email addresses, even though we may know that an address is one that you use.
If you choose to stop by in person, please
be respectful of other people’s meetings with SAL staff.
We need to allow interruptions to our support sessions in case there is a problem with teaching that needs urgent attention for a teaching activity to be able to continue. This does not mean that other people’s meetings can be interrupted/truncated as a general rule.
Resources available once registered include:
A Project Share Space
A project share is a dedicated space on the UOW network in which you can store critical project data and collaborate with your project team. Whether your project would benefit from access to a share is one of the topics discussed at the first project meeting after registration with SAL.
If you have a project share already created for your project, the following information may assist you:
If you need more space in your share:
Check that only material relevant to your research project is stored in the share.
Estimate how much additional space you think you will need, be realistic.
Ask for what you need, and remember you can always request another quota increase later if it is required.
Email Heidi with the size of the increase you are requesting and a simple (one line is usually enough) description of why you need the extra space.
If you need to add or remove someone from access to your share:
Email Heidi with the name, role, and UOW username of the person to be added.
Email Heidi with the name and UOW username of the person to be removed.
If you need to connect to your share on your personal computer over the wireless network:
Email Heidi to get the path to your share.
You will need to prefix your username with ADUOW\ when mapping the drive.
The ESRI Virtual Campus
If it has been a while since you last flexed your ArcGIS muscles, or you are looking to extend your skills, we can provide you with access to a subset of the Virtual Campus through our Education Site Licence in support of your non-commercial research work. You use a personal esri global account to do virtual campus courses, as this enables you to retain access to any certificates you gain once you graduate from UOW.
Once you have access to the ESRI Virtual Campus, check out the Skills Refreshers Page if you are not sure where to start 🙂