Dell Computers and COVID-19

Dell has provided guidance on cleaning and disinfecting Dell-branded equipment, including the display screens that form the primary part of the COWs. Critical information from the guidance includes:

• Turn off the computer and disconnect from power.
• Only use a MICROFIBRE cloth. Any other material can cause damage to a screen.
• Only wipe CAREFULLY in ONE DIRECTION.
• Move from the top of the display to the bottom.
• Allow the surface to completely air-dry before turning the device back on.

The recommended solution is a mixture of 70% isopropyl alcohol / 30% water.
Avoid using any of the following chemicals or products containing these chemicals as they will cause permanent damage to some product surfaces:

• Any chlorine-based cleaner, such as bleach
• Peroxides (including hydrogen peroxide)
• Solvents such as; acetone, paint thinner, benzene, methylene chloride or toluene
• Ammonia (i.e. Windex)
• Ethyl alcohol

There is currently no information (as of May 2020) on the use of UV-C for cleaning DELL equipment. The recommended cleaning methods outlined here may cause some visible cosmetic changes but have undergone testing for efficacy and effects on the equipment.